Yes! All our electric scooters ship 100% for free to all of the Spanish Peninsula within 48 hours.
For shipments to other regions or countries, please read our shipping policy.
Do you offer free shipping?
in What condition are your scooters?
All electric scooters sold by rhyde are refurbished by professionals. They are not the same as used or second hand products.
Our specialists replace all parts that have been damaged or show significant signs of use, ensure a battery capacity of >85%, and aesthetically refurbish the entire exterior of the scooter.
Before being available for sale, every singly product is quality inspected by a rhyde employee to ensure it drives, feels, and looks as good as new!
are your scooters covered by a warranty?
Every electric scooter we sell is covered by an industry leading 12-month warranty. This is because we don't think you should need to sacrifice quality to purchase affordable and sustainable products.
For more details please read our warranty policy.
WHy are your scooters so sustainble?
Because by buying a refurbished scooter you are directly preventing the need to manufacture a new one. The materials & manufacturing of a single electric scooter emits c. 180kg of carbon dioxide.
To put that into context, that's same as cutting down nine fully grown trees!
By buying a refurbished scooter instead of a new one, your conscious decision directly reduces your carbon footprint and contributes to a more circular and sustainable urban environment.
WHAT IF I'M NOT HAPPY WITH MY PURCHASE?
We know this might be the first time you're buying a refurbished electric scooter, and you may well be feeling some jitters.
That's why we offer a 14-day money-back guarantee. This means that you have 14 days to use and ride your new product, and if for any reason you're not 100% satisfied you can return the scooter for a full refund. And yes, we mean literally any reason.
how can i pay in installments?
You can pay for any product we offer in comfortable installments of 3 following the simple steps below:
can i talk to a real person if i have a problem?
Of course you can! Everybody who reaches out to us will speak with a real rhyde employee.
The fastest way to reach us (from 09-19) is through the chat box in the bottom left corner! You can also email us at email@example.com and we will respond as quickly as we can (and always within 24h)
Please note that accessories ship seperately to electric scooters and are delivered within approximately 10-15 business days.
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